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1. COUESE OBJECTIVES
The environment in which businesses operate is increasingly changing on a complicated and unforeseeable basis. Uncertainties such as pandemic on a global scale, the fierce digital transformation, and fragile customer demand puts businesses at a considerable amount of risks. Therefore, businesses need a decent change management in order to attain their sustainability, and to reach expected goals as set out in their overall strategy.
Change management, especially, is a process which requires a visionary dynamism and flexibility. Therefore, this course is designed to focus on the means so as to construct, expand plans of action which are suitable to organizational change management. A change management is supposed not only to be effective, but also to reach goals and objectives as planed in organizations’ mission and strategy. And above all, it must fit very well into the changing environment, technological obsolescence at a rapid pace, high-calibre human resources, and adaptive organizational cultures. Change management requires a sound understanding of systematic relationships between many organizational factors as well as the interactions among them.
In the above-mentioned spirit, this course on change management is, therefore, aimed to provide students with general theoretical issues as well as practical skills necessary to construct, expand, and assess the effectiveness of action plans for change and efficient process for change management in the context of overall strategy of all kinds of business.
Apart from basic theoretical issues regarding change management, students are equipped with knowledge in order to assess the organizational change from different angles such as employees; managers; or internal and external consultancies via case studies in change management.
2. COURSE CONTENT
|
Class |
Chapter |
Time Allocation |
Contribution to CLO |
|||
|
Class hours |
Essays, exercise, Assignments... (3) |
Self-study with teacher’s tutorials (4) |
||||
|
Lecture (1) |
Practice, Seminar… (2) |
|||||
|
1 |
Introduction and chapter 1. Basics of change management. |
1.5 |
1 |
1.5 |
4.5 |
1,2,6,7,8, 9,10 |
|
2 |
Chapter 1 Basics of change management |
1.5 |
0.5 |
0.75 |
5.25 |
1,2,6,7, 8,9,10 |
|
3 |
Chapter 1 Basics of change management |
1.5 |
1.5 |
2.25 |
3.25 |
1,2,5, 6,7,8,9 |
|
4 |
Chapter 2. Why changes : pressure and drivers |
2. |
0.5 |
0.75 |
5.25 |
1,2,5, 6,7,8,9 |
|
5 |
Chapter 2. Why changes : Diagnostic tools |
2 |
1 |
1.5 |
4.5 |
4,5,6, 7,8 |
|
6 |
Chapter 3. Types of changes . |
2. |
0.5 |
0.75 |
5.25 |
3,4,5, 6,7,8,9 |
|
7 |
Chapter 3. Types of Change: Purpose and Vision for Change |
2. |
0.5 |
0.75 |
5.25 |
6,7,8, 9,10 |
|
8 |
Mid-term exam |
3 |
0 |
0 |
6 |
6,78,9, 10,11,12 |
|
9 |
Chapter 4. Change strategies |
2 |
1 |
1.5 |
4.5 |
6,78,9, 10,11,12 |
|
10 |
Chapter 4. Change strategies |
1.5 |
1.5 |
2.25 |
3.75 |
6,78,9, 10,11,12 |
|
11 |
Chapter 5. Making sense of change via Organizational Development |
1.5 |
1.5 |
2.25 |
3.75 |
8,9,10,11,121,3,14,15 |
|
12 |
Chapter 5. Making sense of change via Organizational Development |
1.5 |
1.5 |
2.25 |
3.75 |
8,9,10,11,121,3,14,15 |
|
13 |
Chapter 6. Sustaining changes in business development. |
1.5 |
1.5 |
2.25 |
3.75 |
11,121,13,14,15 |
|
14 |
Chapter 6. Sustaining changes in business development. |
4.0 |
1.5 |
2.25 |
3.75 |
11,121,13,14,15 |
|
15 |
Review and presentation of group assignments. |
2 |
1 |
1.5 |
4.5 |
1,2,3,4,5,6,7,8,9,10; 11,12,13,14,15 |
|
Total (45 lecture-hours) |
30 |
15 |
22.5 |
82.5 |
||
3. COURSE ASSESSMENT
- Score ladder: 10
- Type of assessment
|
Form |
Content |
Criteria |
CLO |
Proportion |
|
|
Formative |
Attendance |
Daily call-up, or norminating students to respond to the questions raises by lecture conductors |
The number of attendances and participation in lesson |
1,2,3,4,5,6,7,8, 9,10,11,12 |
10% |
|
Mid-term exam |
.See the activities above |
60-80 minutes |
1,2,3,4 5,6,7,8;9 |
20% |
|
|
Case presentation and individual report |
Presentation of case in assigned group Produce individual reports |
Group or individual assignment |
1,2,3,4 5,6,7,8;9; 10;11;12 |
10% |
|
|
Summative |
Final test |
Final exam as tests of theoretical issues as well as case analysis |
Writing 60-80 minutes |
1,2,3,4 5,6,7,8;9; 10;11;12 |
40% |
|
|
|
|
Total: |
100% |
|
- Student’s Regular grading and hard-studying during the entire course-work
Grading and assessment criteria include: the number of on-class attendance as well as the active-learning contribution during the entire course-work;
- Those students who attend 100% number of required on-class lecturing (i.e. 15 class lectures) as well as show active-learning contribution during the entire course work shall be given 10 marks;
- Those students who attend 100% number of required on-class lecturing (i.e. 15 class lectures), yet show no active-learning contribution shall be given 9 marks;
- Those students who attend 90% of number of required on-class lecturing (i.e. 15 class lectures) as well as show active-learning contribution during the entire course work shall be given 9 marks;
- Those students who attend 90% of 15 required on-class lecturing, yet show no active-learning contribution during the entire course work, shall be given 8 marks;
- Those students who attend 80% of 15 required on-class lecturing as well show active-learning participation during the entire coursework, shall be given 8 marks;
- Those students who attend 80% of 15 required on-class lecturing, yet show no active-learning contribution during the entire course work, shall be given 7 marks;
- Those students who attend 70% of 15 required on-class lecturing as well show active-learning participation during the entire coursework, shall be given 7 marks;
- Those students who attend 70% of 15 required on-class lecturing, yet show no active-learning contribution during the entire course work, shall be given 6 marks;
- Those students who attend less than 70% of 15 required on-class lecturing shall be give zero mark and considered as failed;
- Mid-term exam: Students shall take their mid-term exam in writing on the class.
- Contents of the mid-term exam:
Content 1: is designed to make students, once again, show their understanding and their explanation of basic definitions that relate to the course-work;
Content 2: is design to make students produce their illustrative example for their view points or their reasoning in written exam papers;
- Modes/forms: Mid-term exam questions include free-style reasoning as well as multiple questions in the time duration of 40 minutes ;
- Grading criteria: number of marks shall be given to exam answer sheets on the following criteria
+ Clear answers/solutions to the free-style reasoning questions: 5 marks
+ Precise answers/solutions to the multiple questions: 5 marks
Total grade: 10 marks
- Group assignment
Requirements:
- Group assignment report should include a maximum of 10 – 15 pages, excluding the cover page, table of contents, list of references or annces (if applicable);
- Font: Times new roman, size: 13, line spacing: 1.5, header 3cm, footer 3cm, Left margin of 3cm, right margin of 2.5cm;
- Cover page
Table of Contents and list of references - List of tables of figures (if applicable). Citations are made in accordance with scientific format;
Main contents of group assignment report
- Analysing one of the change management issues;
- Presenting the required issues in questions in a clear and transparent format with a readable and understandable layer or hierarchy;
- Using smartly the scientific language and proper reasoning. Making no use of slang language in any form;
- Applying theoretical generalization to the analysis of practical issues that arise in the given group assignment or project
- Final exams
- Form of final exam: in writing
- Final exam coverage: Issues that have been studied or learned ;
- Final exam questions include free-style reasoning as well as multiple questions in 60 minutes.
- Grading criteria: number of marks shall be given to exam answer sheets on the following criteria
+ Clear answers/solutions to the free-style reasoning questions: 5 marks
+ Precise answers/solutions to the multiple questions: 5 marks
Total grade: 10 marks