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1. COURSE OBJECTIVES
The course provides final year students with an opportunity to be an intern in a luxury hotel for six months to explore career interests while applying knowledge and skills learned in the classroom. This experience in students’ field of study will be invaluable in establishing and achieving the professional development goals. During the internship, students are required to work in at least two different departments in two areas: Front of House (Front Office, Housekeeping, Restaurant, Bar, and Kitchen) and Back of House (Human Resources, Marketing, Finance, Sales...). Students would receive instructions and help from the hotel’s supervisors and university’s lecturers to fulfil their tasks as well as improve their knowledge about the departments, the hotel and the hospitality industry.
The course requires students to have an insight into the business field, the organization, the position they are in and express all those in a Graduation thesis – Creative project. The Creative project is built on the knowledge, skills and attitudes accumulated during the internship; the goal is to propose creative ideas to help hotels improve quality, performance and sales, or research new issues in the field of hotel management in Vietnam and around the world.
2. COURSE CONTENTS
No.
Contents
Time Allocation
Contribution to CLO
Hour(s) on the class
Outline, Graduation thesis, Internship (3)
Self-study, Research (4)
Instruction sessions of Faculty instructor (1)
Discussions with Faculty instructor and Internship unit’s supervisor (2)
1
Learn about the internship site, perform the assigned tasks at the hotel
15
12
50
20
1,2,5,6,8
2
Work with the Faculty instructor and Hotel Supervisor to identify the topic title. After the instructor and supervisor approves the topic title, students proceed to develop a detailed outline.
0
12
50
20
1,2,3,5,6,7,8
3
Finalize detailed outline with instructor and supervisor. After it is approved by the instructor and supervisor, students proceed to write a thesis.
0
12
50
20
1,2,3,5,6,7,8
4
Students write thesis. After completing the report, students send it to the instructor and supervisor for comments, and at the same time ask for a certificate at the internship site using the form by the Faculty
0
12
70
25
1,2,3,5,6,7,8
5
Complete the thesis, print and submit the thesis to the Faculty
0
12
50
20
3,4,5,6,7,8
Total (hour)
15
60
270
105
3. COURSE ASSESSMENT
- Score ladder: 10
- Course results are decided by: one person from the internship unit and two lecturers.
Form
Content
Criteria
CLO
Proportion
Formative
Attitude
- Working attitude during internship period
- The number of attendances and participation in meetings with academic instructor
6, 7, 8
10%
Summative
Quality of the graduation thesis
1, 2, 3, 4, 5, 6, 7, 8
90%
Total:
100%