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QKSE201 - Skills Development and Career Orientation in Hospitality

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1. COURSE OBJECTIVES

This course is designed to help students improve their soft skills which are important to their competencies, their studies, and careers. Through the contents of this course, students can develop psychological "soft skills" in the domain of human relations such as interpersonal communication, public presentation, positive thinking, time management, conflict resolution, and effective collaboration in team-building skills. This essential suite of courses uses several different profiling tools and techniques to help students understand the knowledge and principles before unlocking the key to understanding themselves and others and how best to communicate with others.

2. COURSE CONTENTS

 

No.

Contents

Time Allocation

Contribution to CLO

Hour(s) on the class

Essays, exercise, 

Assignments...

(3)

Self-study with teacher’s tutorials

(4)

Lecture

(1)

Practice, Seminar…

(2)

1

Introduction to the course 

Chapter 1: Positive thinking

3

0

 

4.5

1,3,4,5,11

2

Chapter 1: continued

2

1

 

4.5

1,3,4,5,11

3

Chapter 1: exercises 

2

1

4.5

5

2,3,4,14,15

4

Chapter 2: Time management

2

1

 

5

5,6,12,13,14,15

5

Chapter 2: continued

2

1

 

5

5,6,12,13,14,15

6

Chapter 2: exercises

2

1

4.5

5

5,6,12,13,14,15

7

Chapter 3: Communication

3

0

 

4.5

1,2,3,8,9,10

8

Chapter 3: continued

2

1

 

5

1,2,3,8,9,10

9

Chapter 4: Presentation

2

1

4.5

4.5

1,2,3,8,9,10

10

Chapter 4: exercises

2

1

 

4.5

1,2,3,8,9,10, 14,15

11

Chapter 5: Group and Teamwork

2

1

4.5

4.5

6,7,13,14,15

12

Chapter 5: continued

2

1

 

5

6,7,13,14,15

13

Chapter 6: Writing 

2

1

 

4.5

6,7,8,9,13,14,15

14

Chapter 6: exercises

2

1

4.5

4.5

6,7,8,9,13,14,15

15

Group video presentation

0

3

 

8.5

1,2,3,4,6,7,8,9,14,15

Total (hour)

30

15

22.5

82.5

 

,3. COURSE ASSESSMENT

- Score ladder: 10

- Type of assessment:

 

Form

Content

Criteria

CLO 

Proportion

 

Formative

 

Attendance

 

The number of attendances and participation in lesson

 

1,2,3,4

 

10%

Mid-term assesment

 

15 minutes for video

Group video and report

5,6,7,8

    40%

Summative

Final test

 

Exercises, Multiple choice

1, 4,5,7

50%

 

 

 

Total:

100%

 

Assessment criteria 

 

  • General rules for all written documentations

 

All works are presented on A4 sized paper, size: 13 or 14, font: Times New Roman or Arial; margin settings as follows: top 2.5 cm, bottom 2.5 cm, left 3.5 cm, right 2 cm; line spacing 1.5. 

 

  • Group work

 

  • Form: Group video presentation and report
  • Instructions for Group video presentation and report:
  1. Group video: each group will make a video from 10-15 minutes which tells a story with characters to show at least 3/5 skills that have been studied in this course. You can choose any topics you are interested in.
  2. Group report: each group will write an academic report (20-30 pages) on how you conduct this topic including: Introduction, Literature review, Research Methodology, Findings and Analysis, Recommendation and Conclusion, References, Appendix)
  • Criteria:

+ Clear and feasible topics     1 points

+ Logical analysis, straight to the point, practical refection       5 points

+ Use of variety of references, vivid examples 1 point

+ Coherent writing, precise citation 2 points

+ Good presentation skill                                                                                      1 points

                                                              Total: 10 points

 

  • Final examination: 

 

  • Form: Written test
  • Content: all materials covered in the course schedule.
  • The test is composed of two parts:
  • Multiple choice questions (40 questions) :  multiple-choice (account for 40% of final score)
  • Exercises: 2 questions (account for 60%)
  • Criteria:

+ Giving precise multiple-choice answers:       4 points

+ Clear, structured, informative exercises:       6 points

Total: 10 points

THÔNG BÁO

VĂN BẢN - BIỂU MẪU

Số lượng truy cập

14063323
Hôm nay
Hôm qua
Tuần này
Tuần trước
Tháng này
Tháng trước
Tất cả
6197
14399
65798
13943281
53428
298110
14063323

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2024-05-05