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1. COURSE OBJECTIVES
The purpose of this course is to provide an introduction to the study of ethics in an organizational context and to provide some useful resources for the study of business ethics. Besides, the course will develop student skills necessary to lead and manage hospitality organizations in an ethically, environmentally, economically, and socially sustainable way. It will include analysis of organizational work environments, critical situations, problem-solving and decision implementation.
2. COURSE CONTENTS
No.
Contents
Time Allocation
Contribution to CLO
Hour(s) on the class
Essays, exercise,
Assignments
(3)
Self-study with teacher’s tutorials
(4)
Lecture
(1)
Practice, Seminar…
(2)
1
Introduction to the course
Chapter 1: Introduction to leadership
2
1
0
4.5
1,6.11
2
Chapter 2: Trait & Skill Approaches to Leadership
2
1
0
4.5
2,6,7,11
3
Chapter 3: Behavioural Approaches to Leadership
2
1
0
4.5
2,6,7,11
4
Chapter 4: Situational Approaches to Leadership
2
1
0
4.5
2,6,7,8,11
5
Chapter 5: Contemporary Approaches to Leadership
2
1
0
4.5
2,3,6,7,8,9,11
6
Chapter 6: Leadership in hospitality industry
2
1
4.5
4.5
2,3,6,7,8,9,11
7
Chapter 7: Creative Problem
Solving and Decision Making by Hospitality Managers
2
1
0
4.5
2,3,6,7,8,9,
8
Midterm test
3
0
0
6
1,2,3,6,7,8,9
9
Chapter 8: Theories of ethics and business
2
1
4.5
6
4,5,8,9,10,11
10
Chapter 8: Theories of ethics and business (cont.)
2
1
0
6.5
4,5,8,9,10,11
11
Chapter 9: Stakeholders and Corporate Social Responsibility (CSR)
2
1
4.5
6.5
4,5,8,9,10,11
12
Chapter 10: Ethical Principles for Hospitality Managers
2
1
4.5
6.5
4,5,8,9,10,11
13
Chapter 11: Decision making in ethical dilemma in hospitality industry
2
1
0
6.5
4,5,8,9,10,11
14
Chapter 11: Decision making in ethical dilemma in hospitality industry (cont.)
2
1
4.5
6.5
4,5,8,9,10,11
15
Group presentation
0
3
0
6.5
2,3,4,5,6,8,9,10,11
Total (hour)
30
15
22.5
82.5
3. COURSE ASSESSMENT
- Score ladder: 10
- Type of assessment
Form
Content
Criteria
CLO
Option 1
Option 2
Option 3
Formative
Attendance
The number of attendances and participation in lesson
11
10%
10%
10%
Mid-term Assignment 1: Quiz
Chapter 1, 2, 3,4,5,6
Quick test, 30 minutes
1,2,3,6,7,8,9
15%
15%
Mid-term Assignment 1: Report
Individual Case Report
1,2,3,6,7,8,9
15%
15%
Mid-term Assignment 2
Group presentation
2,3,4,5,6,8,9,10,11
15%
15%
Summative
Final test
Chapter 1, 2, 3, 4, 5, 6, 7
MCQ + writing (60 - 90 mins)
2,3,4,5,6
60%
60%
Assignment_3: Group Written Report & Presentation (in case no final exam)
2,3,4,5,6,8,9,10,11
60%
Total:
100%
100%
100%
- Assessment Criteria
- Assignment 1: Individual Assignment/case report
- Assessment name: Individual Written Report
- Length: Words: 1,500 words, excluding the reference list.
- Submission date: TBD
- Type: Case study analysis
Analyse the case study using the following structure:
- Case Analysis: Analyses the case identifying the key issues and/or problems. Identifies problems using evidence from the case plus theories and concepts
- Linking theory and practice to the solution: Develops a solution to the issues or problems. Justifies the solution with evidence, management theory, approaches, concepts and/or models.
- Recommends specific strategies to accomplish the proposed solution.
- Criteria
- Case Analysis: Analyses the case identifying the key issues and/or problems. Identifies problems using evidence from the case plus theories and concepts
- Linking theory and practice to the solution
- Recommended strategies and/or solutions
- Assignment 2: Group presentation
- Type: Group Presentations
Analyse the case study using the following structure:
- Case Analysis: Analyses the case identifying the key issues and/or problems. Identifies problems using evidence from the case plus theories and concepts
- Linking theory and practice to the solution: Develops a solution to the issues or problems. Justifies the solution with evidence, management theory, approaches, concepts and/or models.
- Recommends specific strategies to accomplish the proposed solution.
- Group members
At the beginning of the term, your lecturer will allocate you to a group of 4 to 6 students randomly chosen within your class.
- Criteria: Rubric
+ Describe the issue and relate it to the theory
+ Analysis Recommendations
+ Presentation skills Delivery
+ Presentation skills
+ Ability to answer questions
+ Feedback skills (as members of the audience)
(iii) Assignment 3
Task: In a group, students will have to prepare a written report and present their assigned long case study (The case company was experiencing the problem presented dealing with several issues (presentation topics).
Students will then analyze explain how this specific problem relates to the concept covered in the course, and finally build recommendations on how to solve the problem.
The typical structure of a report should be as followed
- Provide a brief introduction to the organization
- Describe the selected topic
- The issues/problem should then be considered and analysed in terms of materials drawn from topics studied as part of this subject
- Design an intervention (a change program or set of activities and procedures utilizing some aspects of your analysis. The intervention should be intended to solve or improve the situation
- Criteria: Rubric
+ Describe the issue and relate it to the theory
+ Analysis Recommendations
+ Presentation skills Delivery
+ Presentation skills
+ Ability to answer questions
+ Feedback skills (as members of the audience)
(iv)Final Examination:
- Form: Written test
- Content: all materials covered in the course schedule.
- The test is composed of two parts:
- Multiple choice questions (40 questions): true-false, multiple-choice (account for 40% of final score.
- Essays: 2-3 questions (account for 60% of final score)
- Criteria:
+ Giving precise multiple-choice answers: 4 points
+ Clear, well-structured, informative essays: 6 points
Total: 10 points