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1. COURSE OBJECTIVES
We all belong to various cultural groups and our culture/s influence the ways in which we communicate with others, especially those from a different culture. Simply put, intercultural processes permeate our communicative lives in a various contexts from interpersonal to intergroup to media and organization. This course provides a critical survey of major concepts, models and theories related to intercultural communication
2. COURSE CONTENTS
No.
Contents
Time Allocation
Contribution to CLO
Hour(s) on the class
Essays, exercise,
Assignments
(3)
Self-study with teacher’s tutorials
(4)
Lecture
(1)
Practice, Seminar…
(2)
1
Chapter 1: Why study Intercultral communication?
2
1
7.5
6
1, 6, 7, 8, 9, 10, 11, 12
2
Chapter 2: What is Intercultural Communication Flexibility?
2
1
6
1, 4, 5, 6, 7, 8, 9, 10, 11, 12
3,4
Chapter 3:
What are the Essential Cultural Value Patterns?
3
3
9
2, 4, 6, 7, 8, 9, 10, 11, 12
5
Chapter 4: Understanding cultural and Ethnic Identities
2
1
6
1, 2, 4, 5, 6, 7, 8, 9, 10, 11, 12
6
Midterm exam
3
0
0
4.5
7,8
Chapter 5: Culture Shock and Adjustment
4
2
7.5
12
1, 2, 4, 5, 6, 7, 8, 9, 10, 11, 12
9
Chapter 6: Verbal Communication and Culture
2
1
6
3, 6, 7, 8, 9, 10, 11, 12
10,11
Chapter 7: Nonverbal Communication
3
3
9
3, 6, 7, 8, 9, 10, 11, 12
12
Chapter 8: Intergroup Perception Biases
2
1
6
1, 2, 4, 5, 6, 7, 8, 9, 10, 11, 12
13,14
Chapter 9: Intercultural Conflict Management
4
2
7.5
12
1, 2, 4, 5, 6, 7, 8, 9, 10, 11, 12
15
Revision
3
6
1, 2, 3, 4, 5,
Total (hour)
30
15
22.5
82.5
3. COURSE ASSESSMENT
3.1. Type of assessment
- Score ladder: 10
Form
Content
Criteria
CLO
Option 1
Option 2
Option 3
Formative
Attendance
The number of attendances and participation in lesson
14
10%
10%
10%
Mid-term Assignment 1: Quiz
Chapter 1, 2, 3, 4
Quick test, 30 minutes
1, 2, 3, 4
15%
15%
Mid-term Assignment 1: Report
Individual Case Report
1, 2, 3, 4, 5, 6, 7, 8, 9, 11
15%
15%
Mid-term Assignment 2
Group presentation
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13
15%
15%
Summative
Final test
Chapter 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
MCQ + writing (60 - 90 mins)
1, 2, 3, 4, 5
60%
60%
Assignment_3: Group Written Report & Presentation (in case no final exam)
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13
60%
Total:
100%
100%
100%
3.2. Assessment Criteria
- General rules for all written documentations
All works are presented on A4 sized paper, size: 12, font: Times New Roman; margin settings as follows: top 2.5 cm, bottom 2.5 cm, left 3.5 cm, right 2 cm; spacing 1.5.
- Mid-term assessment
Assignment 1: Individual Assignment/case report
Assessment name: Individual Written Report
Length: Words: 1,500 words, excluding the reference list.
Submission date: TBD
Students will select topics from the text and apply them to a context of students’ choosing. Specifically, each student needs to:
- Select two concepts (e.g., Power Distance, Ethnic Identity, Pros and Cons of Culture Shock) from two different chapters of the text.
- Provide a definition/explanation of each topic (at least ½ page for each topic).
- Provide an example (real or hypothetical) that illustrates how the topic your group has chosen relates to a particular context (e.g., business, interpersonal, family, romantic, travel). This example can be a result of a personal intercultural experience from a group member or your group can write about an experience that might occur in one of these contexts (at least ½ page for each topic).
- Provide one “insight” for this example (two or three sentences for each topic). For this part of the assignment your group could indicate what was learned from a real experience, or explain what might be done differently in the future if in a similar circumstance, or explain why your group thinks the topic is of importance.
In short, your paper should adhere to the following format:
- Define and explain the topic.
- Provide an example (real or hypothetical).
- Provide one insight.
Grading: Grading will be based on adherence to the assignment requirements, coherence, completeness, evidence that your group understands the topics and can apply them to a particular context. Grading will also be based on the mechanics of writing (e.g., sentence structure, spelling, grammar) so make sure your entire group proofreads your paper.
Assignment 2: Group presentation
Type: Group Presentations
Task: In a groups, students will have to prepare a written report and present their assigned long case study ( The case company was experiencing the problem presented dealing with several issues (presentation topics).
Students will then analyze explain how this specific problem relates to the concept covered in the course, and finally build recommendations on how to solve the problem
Analyse the case study/answer questions of lecturers using the following structure:
- Case Analysis: Analyses the case identifying the key issues and/or problems. Identifies problems using evidence from the case plus theories and concepts
- Linking theory and practice to the solution: Develops a solution to the issues or problems. Justifies the solution with evidence, management theory, approaches, concepts and/or models.
- Recommends specific strategies to accomplish the proposed solution.
Group members
At the beginning of the term, your lecturer will allocate you to a group of 4 to 6 students randomly chosen within your class.
Criteria: Rubric
- Describe the issue and relate it to the theory
- Analysis Recommendations
- Presentation skills Delivery
- Presentation skills
- Ability to answer questions
- Feedback skills (as members of the audience)
- Final Examination:
Form: Written test
Content: all materials covered in the course schedule.
The test is composed of two parts:
- Multiple choice questions (40 questions) : true-false, multiple-choice (account for 60% of final score)
- Essays: 2-3 questions (account for 40% of final score)
- Criteria:
+ Giving precise multiple-choice answers: 6 points
+ Clear, well-structured, informative essays: 4 points
Total: 10 points