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1. COURSE OBJECTIVES
The effective management of resources within organizations is critical element in a company’s ability to compete. As an operations manager, one must make decisions in the acquisition and use of human resources, materials, capital and technology. These decisions often deal with the planning, controlling, organizing, or staffing of a firm’s operations and involve multiple sources of information and conflicting goals. The purpose of this course is to provide the students with the knowledge and tools that will help them make those decisions.
This course is designed to provide the students with an understanding of the basic functions of operations management, and create an awareness of how the design, operations, and control of production/ operations systems can most effectively provide goods and services. This course will provide students the basic managerial principles and tools with which to solve operations problems and knowledge of current managerial practices and issues.
2. COURSE CONTENTS
No.
Content
Time Allocation
Contribution to CLO
Hour(s) on the class
Essays, exercise,
Assignments...
Self-study with teacher’s tutorials
Lecture
Exercise
Practice, Seminar
1
Chapter 1. Introduction to Operations Management
3
0
2
6
1,8,9,11,12
2.
Chapter 2. Demand Forecasting
2
1
1.5
4.5
2, 8,9,11,12
3
Chapter 2. Demand Forecasting (Cont.)
2
1
1.5
4.5
2, 8,9,11,12
4
Chapter 3_Part 1. Product and service design; and Capacity Planning
2
1
1
4.5
3, 8,9,11,12,13
5
Chapter 3_Part 1. Product and service design; and Capacity Planning (Cont.)
Chapter 3_Part 2: Process selection and Facility Layout
2
1
1
4.5
3, 8,9,11,12,13
6
Chapter 3_Part 2: Process selection and Facility Layout (Cont.)
Chapter 3_Part 3: Design of Work System
2
1
1
6
3, 8,9,11,12,13
7
Chapter 4_Part 1: Location Planning and Analysis
2
1
2
6
4, 8,9,10,11,12,13
8
Chapter 4_Part 2: Project management
2
1
2
6
4, 8,9,10,11,12,13
9
Mid-term Test
3
0
0
7
1,2, 3, 4,8,9,11
10
Chapter 5: Inventory Management
2
1
2
6
5, 8,9,10,11,12,13
11
Chapter 5: Inventory Management (Cont.)
2
1
1
6
5, 8,9,10,11,12,13
12
Chapter 6:
Material Requirement Planning
2
1
1
6
6, 8,9,11,12
13
Chapter 7: Service Management
2
1
1
6
7, 8,9,11,12
14
Revision – Assignment Submission
2
1
1
7
1,2,3,4,5,6,7,8,9,11
15
Presentation
0
3
4.5
2.5
1,2,3,4,5,6,7,10,11,12,13
Total
30
15
22.5
82.5
3. COURSE ASSESSMENT
- Score ladder: 10
- Type of assessment
Form
Content
Criteria
CLO
Option 1
Formative
Attendance
The number of attendances and participation in lesson
1,2,3,4,5,6,7,11,12,13
10%
Mid-term test
Chapter 1, 2, 3, 4
Quick test, 45-60 minutes
1, 2, 3, 4,8,9,11
10%
Mid-term Assignment
Group presentation
1,2,3,4,5,6,7,10,11,12,13
20%
Summative
Final test
Chapter 1, 2, 3, 4, 5, 6, 7
MCQ + writing (60 - 90 mins)
1,2,3,4,5,6,7,8,9,11
60%
Total:
100%