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1. COURSE OBJECTIVES
The production and operation management is a vital function of the management in converting the raw materials into valued added goods and services in a controlled manner as per policies in the organization.
This course introduces and equips students with in-depth knowledge about Manufacturing and Production in Supply Chain Management; also delivers the typical tasks, components and forces driving changes in the Manufacturing and Control environment and how these factors affect company operations. The course focus on some aspect, such as: Forecasting in Operations Management, Design and Development of Products & Processes, Facility & Layout Planning, Capacity Planning, Inventory Management, JIT Manufacturing and Supply Chain Management, Productivity, Work Methods and Measurement, Quality Control & Quality Management, Maintenance & Reliability Management.
2. COURSE CONTENTS
No.
Contents
Time Allocation
Contribution to CLO
Hour(s) on the class
Essays, exercise,
Assignments...
(3)
Self-study with teacher’s tutorials
(4)
Lecture
(1)
Practice, Seminar…
(2)
1
Chapter 1- Introduction to POM & Operations Strategy
Chapter 2- Forecasting in Operations Management
3
0
3
5.5
CLO1,2,11
2-3
Chapter 3: Design and Development of Products & Processes
6
0
3
11
CLO2,3,10,11
4-5
Chapter 4 – Facility & Layout Planning
6
0
1.5
11
CLO4,5
6-7
Chapter 5 - Capacity Planning
Midterm exam
6
0
1.5
11
CLO3,4,6,7
8-9
Chapter 6 - Inventory Management
5
1
1.5
11
CLO 4,8
10-11
Field trip, Seminar with experts
0
6
3
11
CLO4,8,9
12
Chapter 7 - JIT Manufacturing and Supply Chain Management
Chapter 8 – Productivity, Work Methods and Measurement
2
1
2
5.5
CLO 3,4,11
13
Chapter 9 - Quality Control & Quality Management
Chapter 10 – Maintenance & Reliability Management
2
1
2
5.5
CLO3,4,5,10
14-15
Group presentation
0
6
5
11
CLO 6,7,8,9,10,11
Total (hour)
30
15
22.5
82.5
3. COURSE ASSESSMENT
3.1. Type of Assessment
Form
Content
Criteria
CLO
Proportion
Formative
Attendance
The number of attendances and participation in lesson
1,2,3,4,8,9,10,11
10%
Oral presentation: content (40%), teamwork (10%), present (10%), ask (20%), answer questions (20%)
Homework assignments: cases
Quizzes: multiple choice, sort answer
Self-assessment: case study
In-class discussions: discuss cases and solution
Essay/Summaries
Summative
Mid-term
Group assignment and presentation
- Short form and/or multiple choice tests
- Short answer test
- Essay
- Performance test
- Written report
- Projects
- Oral Presentation
- Case studies
- Posters
- Journals and blogs
- Portfolios
1,2,3,4,5,6,7,10,11
30%
Final term
FIATA exam (written exam)/ Group Assignment
- Short form and/or multiple-choice tests
- Short answer test
- Essay
- Performance test
- Written report
- Projects
- Oral Presentation
- Case studies
- Posters
- Journals and blogs
- Portfolios
1,2,3,4,5,9,10,11
60%
Total:
100%
Guidance: Base on learning outcomes, what teaching method, learning method and evaluation are needed to achieve these learning outcomes and evaluate the level of achieving learning outcomes. Department should build criteria to assess measuring level of course learning outcomes (according to Rubric)
- Types of assessment
- Requirement for assessment when suggesting assessment method
Value
Measure exactly what is needed to be measured (assessment criteria/factor should be correlative with knowledge/skills demonstrating in respective learning outcomes).
Reliability
Assessment from two teachers/lecturers who evaluate the same task of student or from one teacher/lecturer in different time.
Fairness
Students are provided information about assessment criteria.
Scoring bases on specific criteria.
Students are completely instructed knowledge, skills needed to meet assessment criteria.
- Assessment methods
Performance Based Outcomes
Demonstration, presentation, simultation, role play, work sample, performace test (Trình diễn, thuyết trình, mô phỏng, đóng vai, bài kiểm tra mô phỏng công việc thực tế, thi đánh giá năng lực)
Project, lab test, fieldwork, thesis, practicum, portfolios (Dự án, thực hành ở phòng lab, đi thực địa, luận văn, rèn luyện nghiệp vụ, hồ sơ)
Knowledge Based Outcomes
MCQs, short essay questions, posters (Thi trắc nghiệm, viết bài luận ngắn, posters)
Case studies, long essay questions, critiques, journal/blogs (Nghiên cứu tình huống, viết bài luận dài, bài phê bình, bài báo/blog)
Low Order Thinking Skills (Kỹ năng tư duy cấp độ thấp)
High Order Thinking Skills (Kỹ năng tư duy cấp độ cao)
SUITABLE ASSESSMENT METHODS (knowledge)
Remember
Understand
Apply
Analyse
Evaluate
Create
MCQ
MCQ
Open questions (allow to use materials)
Case study
Evaluate published articles
Create product model
Standardized test
Fill in the blank
Group project
Presentation
Evaluation essay
Thesis, dissertation, poster
Quiz
Quiz
Practice, experiment
Project
Evaluate problems
Compose
Summarize book, documentary
Speaking test
Business model
Case study
Start-up