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1. COURSE OBJECTIVES
Computer Science and Technology Applied in Hospitality course provides the basics of informatics knowledge and software systems in the hotels:
- The concept of information, information processing;
- MS Windows operating system; Computer network and Internet;
- Composing and editing MS Word documents in hotels;
- Use MS Excel spreadsheet to solve economic and hotel industry problems;
- Design presentations.
- Students get necessity of information technology in the period of industrialization and modernization to meet the requirements of international economic integration through the lectures and case study practicing.
- Information about the hotel information system; Computerized Reservation Systems (CRS) and Global Distribution Systems (GDS) in the tourism and hospitality industry.
- Through theoretical lessons and practical problems, students firmly grasp and clearly see the necessity of information technology in the period of industrialization and modernization to meet the needs of international economic integration, know how to solve common problems and understand basic software systems in hotel management.
2. COURSE CONTENT
No.
Content
Time Allocation
Contribution to CLO
Hour(s) on the class
Essays, exercise, Assignments... (3)
Self-study with teacher’s tutorials
Lecture (1)
Practice, Seminar… (2)
1
Chapter 1. Basic knowledge of information and information technology
3
0
0
9
1,5,6
2-3
Chapter 2. Computer network and the internet
3
3
0
12
2,5,10
4-5
Chapter 3. Microsoft Windows operating system
3
3
0
12
5
6-7
Chapter 4. Hotel information system
3
3
0
6
4,11,12
8-9
Chapter 5. Computerized Reservation Systems (CRS) and Global Distribution Systems (GDS)
3
3
0
6
4,11,12
10
Review and Essay
0
3
0
4,11,12, 13,14,15
11-14
Chapter 6: MICROSOFT WORD
6
6
0
15
3,7
15-18
Chapter 7: MICROSOFT EXCEL
6
6
0
15
3,8
19-20
Chapter 8: MICROSOFT POWERPOINT
3
3
0
15
3,9
Total (hours)
30
30
0
90
Note: for every 15 hours of theory, students must spend at least 30 hours of guided self-study time, for every 30 hours of practice, students must spend at least 15 hours of guided self-study.
3. COURSE ASSESSMENT
- Score ladder: 10
- Type of assessment
Form
Content
Criteria
CLO
Propor
Formative
Attendance
Check attendance in lectures
Participation in lesson
The number of attendances and participation in lesson
1,2,3,4,5, 7,8,9,10, 11,12,13, 14
10%
Quiz, midterm essay/ assigment
Knowledge in Chapter 1-5
The content of chapters 1-5 shows well in the essay/assigment;
Computer and IT systems applied in the hospitality industry
1,2,3,4,5, 7,8,9,10, 11,12,13, 14
30%
Summative
Final Test
Exercise of:
Windows
MS Word
MS Excel
MS Powerpoint
Practice test (75 minutes)
1,2,3,4,5, 6,7,8,9, 10,11,12, 13,14
60%
Total:
100%