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Fri, Apr

CLKT: KDOE302 _ Đàm phán và Quản trị xung đột (Negotiation and Conflict Management)

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Course title: Negotiation and conflict management

 

Course code: KDOE302

Department: School of Economics and International Business

Credit hours: 03

Prerequisite(s): TMAE302, KDOE307

 

  1. COURSE DESCRIPTION

Negotiation and conflict management is scientific and art learning to make an agreement among two and/or plural parties in social and economic life. The subject is delivered to provide students with theoretical background and practice about strategy, tactics, styles as well as modes of negotiation in international trade. After completing the subject, students mostly understand the fundamentals, skills, actual cases of Negotiation and conflict management, disputes resolution, collaborative relationship development. The subject develops the critical ability of the learners in analyzing, designing, and implementing successful negotiation and conflict management tasks in their business and working place. 

 

  1. COURSE CONTENT AND SCHEDULE

No.

Content

Time Allocation

Contribution to CLO

Hour(s) on the class

Essays, exercise, 

Assignments...

Self-study with teacher’s tutorials

Lecture

Practice, Seminar… 

1

Chapter 1: Fundamental of negotiation 

3

0

0

5.5

1,2,3,5,6,8,13

2.

Chapter 1: Fundamental of negotiation 

2

1

2

5.5

1,2,3,5,6,8,13

3.

Chapter 2: Fundamental of conflict management

3

0

0

5.5

1,2,3,4,5,6,8,9,12,13

4.

Chapter 2: Fundamental of conflict management

1

2

3

5.5

1,2,3,4,5,6,8,9,12,13

5.

Chapter 3: Plan of negotiation and conflict management

3

0

0

5.5

1,2,3,4,5,6,8,9,12,13

6.

Chapter 3: Plan of negotiation and conflict management

3

0

0

5.5

1,4,5,6,8,9,10,12,13

7.

Chapter 3: Plan of negotiation and conflict management

2

1

2

5.5

1,2,3,4,5,8,9,10,11,12,13

8.

Negotiation and conflict management: Specialist sharing

0

3

0

5.5

1,2,3,4,5,6,7,8,9,10,11,12,13

9.

Chapter 4: Negotiation and Conflict management skills

2

1

2

5.5

1,2,3,4,5,8,9,10,11,12,13

10.

Chapter 4: Negotiation and Conflict management skills

3

0

0

5.5

1,2,3,4,5,8,9,10,11,12,13

11.

Midterm

0

2

4.5

5

1,2,3,4,5,8,9,10,11,12,13

12.

Chapter 5:  Cross-cultural Negotiation

2

1

2

5

1,2,35,7,8,10,11,12,13

13.

Chapter 5:  Cross-cultural Negotiation 

2

1

2

5

1,2,35,7,8,10,11,12,13

14.

Chapter 6: Position and power in negotiation and conflict management

2

2

3

5

1,5,7,8,10,11,12,13

 

Chapter 6: Position and power in negotiation and conflict management

2

1

4.5

5

1,5,7,8,10,11,12,13

Total

30 

15

25

80

 

 

  1. COURSE ASSESSMENT

- Score ladder: 10

- Type of assessment

Form

Evaluation content

Evaluation criteria

CLO

Proportion

 

Formative

 

Attendance

 

Attendance in class + participation in lessons

 

11,12,13

 

10%

Mid-term test

- Essay writing and group presentation or mid-term written exam

- Content: Subjects covered in this course

 


30-minute presentation and answer to questions or mid-term written exam 45 minutes

Provide accurate, complete and profound solutions to the essay questions

1,2,3,4,5,8,9,

10,11,12,13

30%

Summative

Final test

- Form: Writing test

- Content: Subjects covered in this course

- Exam: Problem-solving questions/ essay questions

Provide accurate, complete and profound solutions to the questions

1-13

60%

 

 

 

Total:

100%

 

Evaluation criteria

General requirements for presentations

+ Good presentation content: 5 points

+ Good presentation skills: 3 points

+ Well-prepared Slides 1 point

+ Presentation time as prescribed: 1 point

Total: 10 points

 

Group report

  • Format: Essay from 20-25 pages A4
  • Content:
  • Specific test set Assessment criteria:

+ Define clear, reasonable and feasible problem:                   2 points

+ The content matches the topic title, fully solves the research problem: 5 points

+ The document uses truthfully and transparently the data source:         1 point

+ The presentation form, language, tables , cite references :                      2 points

Total: 10 points

Test and written test 

- Content: problems learned in class and self-study

- Exam format: face-to-face in class

- Time: 60 minutes 

- Evaluation criteria: 

  • Clear ideas , complete, open-minded: 2 points
  • Logical, insightful, practical analysis: 4 points
  • Using rich references: 1 point
  • Clear language, properly cited: 2 points
  • Creative in the presentation: 1 point

Total: 10 points




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2025-04-04